Program Details
Total Credit Hours: 24
Available at these campuses: Indianapolis - Northwest, Online
* The number of "estimated total quarters" for each program assumes you are enrolled full-time (at least 12 credit hours per quarter) throughout the entire program.
Students taking more than 12 credit hours in a quarter will finish in fewer quarters; likewise, students taking fewer than 12 credit hours in a quarter may require
additional quarters. Transferred credits from previous colleges, testing out of classes, and successfully completing classes (avoiding having to repeat a class) may
also affect program length.
Career & Skills Related Details
Possible Job Titles
The U.S. Bureau of Labor Statistics and the U.S. Census Bureau are charged with collecting and reporting data on total U.S. employment across the full spectrum of SOC major groups. Occupations are classified based on work performed and on the skills, education, and/or training needed to perform the work at a competent level. The link below includes possible job titles, SOC codes, National and Indiana State Median Incomes, and links to O*Net for additional job title information. This information was aggregated from O*Net and the U.S. Bureau of Labor Statistics.
Help Desk Technician Job Titles and SOC Codes
Skills, Tasks & Knowledge of the Job
- Oversee the daily performance of computer systems.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Typical Work Environments
- Small, medium or large office settings
The Standard Occupational Classification (SOC) system is used to classify workers into occupational categories in order to collect
statistical data. Information regarding the SOC system or specific SOC codes can be found on the
Bureau of Labor Statistics' website.
Curriculum Details
Course Number
Course Name
Credit Hours
Professional
ITS1500
4
Course Description:
Please see the Harrison College Course Catalog for a list of courses for this program.
ITS1505
4
Course Description:
Please see the Harrison College Course Catalog for a list of courses for this program.
ITS1550
4
Course Description:
Please see the Harrison College Course Catalog for a list of courses for this program.
ITS1650
4
Course Description:
Please see the Harrison College Course Catalog for a list of courses for this program.
ITS1800
4
Course Description:
Please see the Harrison College Course Catalog for a list of courses for this program.
ITS2300
4
Course Description:
Please see the Harrison College Course Catalog for a list of courses for this program.
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Tuition & Fees Details
Tuition: $360 per credit hour
*Additional charges and fees may apply. Please refer to the Harrison College Catalog for more information.
We know how important it is for you to plan ahead with your budget, and that is why we have designed the Tuition Freeze Program to make your education both more affordable and predictable.